EDC SELECT CREDIT INSURANCE

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BY EMAIL
tradeprotect@edc.ca

BY PHONE
1-866-716-7201

1
What does a Trade Protect insurance policy cover?

2
Are there certain types of losses that are not covered under my Policy?

3
How do I pay for Trade Protect coverage?

4
What if I already have another credit insurance policy with EDC?

5
Can I insure all of my customers with Trade Protect?

6
What does EDC do with my information?

1
Can I direct claim payments to my bank under my Policy?

2
Do I need to declare my sales to EDC?

3
How many different user profiles can I create for my company?

4
How do I delete a user profile when someone leaves my company?

5
How do I change a feature of my Trade Protect Policy such as the Policy language or the main contact?

1
How long does it take for EDC to issue an EDC Approval Offer?

2
What does it mean if EDC declines to make an offer on my customer?

3
Will I be covered if I ship without an EDC Approval or prior to the effective date of my EDC Approval?

4
How soon can I renew my coverage?

5
Can I modify my EDC Approval?

6
Can I cancel an EDC Approval?

1
My customer often pays late. What should I do?

2
What happens if my customer is insolvent or bankrupt?

3
When should I file a claim?

4
What do I do if I receive payment from my customer after I’ve submitted a claim?

5
What happens if my customer disputes the amount owing to me?


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